Terms & Conditions
Terms and Conditions
Welcome to the Preattoni.it website.
Trademarks, logos, and images representing third-party products are the property of their respective brands/people.
The following terms and conditions apply to every purchase of goods through the website.
ART. 1 - DEFINITIONS
1.1. "Website" is the preattoni.it internet site dedicated to the sale of shaving products, cutlery, and fragrances.
1.2. "Customer" is the individual or entity making a purchase on the Website, accepting the general sales conditions.
1.3. "Order" is the request and payment form for goods on the website made by the customer.
1.4. "Product" is the item for sale on the Website under the sales conditions.
1.5. "Price" is the economic value of the item.
1.6. "Contract" is the agreement implicitly accepted by the Customer governed by the sales conditions.
1.7. "Parties" are Preattoni and the Customer.
ART. 2 - TECHNICAL PROCEDURES FOR CONTRACT CONCLUSION
2.1. Items are offered for sale according to the terms and conditions specified in the contract published on the website at the time of ordering.
2.2. To proceed with a purchase, the customer must follow these steps:
I) Select the product and click "add to cart": this will display a summary of the main features of the chosen product and the total amount to be paid, including shipping costs (excluding any customs duties, if applicable), and taxes;
II) Click "checkout" and fill out the order form ("Order"), indicating the preferred payment method; before proceeding, the customer must verify the accuracy of the entered data, for which they are responsible for truthfulness;
III) Review the general contract conditions by clicking the respective button and accept them by selecting the box next to "I accept the terms and conditions of sale";
IV) Click "purchase": this button clarifies, as required by law, that submitting the order implies the obligation to pay for the selected goods.
2.3. Subsequently, the customer will receive an order confirmation containing details of the ordered products, their prices, shipping costs, the chosen payment method, and information about the right of withdrawal according to the following Article 8, if the relevant conditions exist.
2.4. The contract is considered concluded and binding for both parties when Preattoni sends the order confirmation to the customer's email address.
2.5. The contract will be archived, and the customer can access it by logging into their personal account or by contacting customer service.
2.6. The production and supply of personalized products offered for sale on the website are subject to a specific request from the customer, who must follow the instructions provided on the website itself. For the purchase of such products, prepayment is required, and there is no right of withdrawal from the purchase contract.
2.7. In addition to Italian, the contract can also be concluded in English.
ART. 3 - DELIVERY TIMES AND METHODS
3.1. Product delivery to the shipping address indicated by the customer in the order is done via express courier.
3.2. The estimated delivery times for products are 3-4 working days for Italy, 6-7 working days for Europe, and 5 or more working days for countries outside Europe, starting from the date of receipt of the order by Preattoni. These times are indicative and not binding for Preattoni. In any case, delivery will be made within a maximum of thirty days from the date of conclusion of the contract.
3.3. If the goods are not delivered within the agreed term or within thirty days, the customer must request an appropriate extension from Preattoni considering the circumstances. In case of non-delivery within this extension, the customer has the right to terminate the contract.
3.4. If one or more products become unavailable after order confirmation, Preattoni will notify the customer by email and, if necessary, still ship the remaining ordered products. The contract will remain valid only for the products actually shipped, and the customer cannot refuse partial delivery or payment for the delivered products. However, the customer is entitled to a refund of the corresponding price for the unavailable products, if already paid.
3.5. Limited edition products cannot be purchased on delivery and/or in quantities exceeding 10 pieces per customer. Any orders beyond these limits may be canceled by Preattoni at any time.
ART. 4 - REGISTRATION
4.1. Prior registration is not required to purchase products. However, the website user may choose to register: registration is free, fast, and does not entail any purchase obligation.
4.2. The customer must keep a copy of the purchase confirmation sent by the Website to the email address provided by the customer during registration.
ART. 5 - PRICE, PAYMENT, AND INVOICE
5.1. Prices are expressed in Euro (€) and include the Value Added Tax (VAT) applicable to the respective merchandise categories.
5.2. The total price at the end of the order includes shipping costs but not any customs duties and/or additional sales taxes necessary for importing the goods into foreign territory. Any additional charges for customs clearance will be solely borne by the shipment recipient.
5.3. Payment must be made:
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at the time of placing the order, for prepayment by credit card or PayPal
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at the time of product delivery, for payment on delivery. Such payment can only be made in cash and only for orders delivered in Italy for a maximum amount of €999.
5.4. The invoicing request must be made simultaneously with the order. Once the customer receives confirmation of the purchase, they must send an email to Customer Service (info@preattoni.it) indicating:
Order number
Company name
Billing address
Tax code and/or VAT number
The document will be subsequently sent to the requester in digital format via email.
ART. 6 - FORCE MAJEURE
6.1. If the contract cannot be fulfilled, even in part, due to lack of goods or other force majeure causes, Preattoni will notify the customer by email within thirty days from the transmission of the order. In this case, Preattoni will be released from any contractual obligation, except for the refund of any amounts already paid by the customer.
ART. 7 - COPYRIGHT AND TRADEMARKS
7.1. The contract does not grant the customer any rights to trademarks, logos, and other distinctive signs of various kinds present on the website, nor to their related contents.
ART. 8 - RIGHT OF WITHDRAWAL
8.1. In accordance with Articles 52 and following of Legislative Decree No. 21/2014, the customer-consumer has the right to withdraw from the contract without penalties and without specifying reasons within fourteen days from receipt of the goods (or, in the case of orders with multiple items delivered separately, from the day on which the customer or a third party designated by them, other than the carrier, physically acquires the last item).
8.2. To exercise the right of withdrawal, the customer must inform Preattoni of their decision by sending a written communication via email (info@preattoni.it)
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